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Terms of Service

Last updated: November 2026

Subject to these Terms of Service (this “Agreement”), Seencel (“Seencel,” “we,” “us” and/or “our”) provides access to the Seencel Services. By using or accessing the Services, you acknowledge that you have read, understood and agree to be bound by this Agreement.

IMPORTANT: If you accept this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to this Agreement.

1. Definitions

“Services”

Means, collectively, any product or service provided by Seencel, including the construction project management platform, financial tools, materials management, subcontracts, labor, and any related functionality.

“Your Content”

Means all software, code, data, information, text, content, files and other materials that you upload, post or transmit in connection with the Services.

“Organization”

Means a construction company, contractor, or business entity that uses the Services to manage its construction projects.

2. Age and Eligibility

You certify that you are a person at least 18 years of age. The Services may only be used or accessed through an electronic device controlled by you at all times.

  • A valid Seencel account may only be created if you provide valid information during the registration process
  • You must regularly update such information to ensure its accuracy
  • You are responsible for maintaining the confidentiality of the login credentials associated with your account
  • Each user must have unique credentials that must not be shared
  • You are responsible for all activities that occur under your account

3. Temporary License to Use

During the period in which you are authorized to use the Services, and subject to your compliance with the terms of this Agreement, you are granted a personal, non-sublicensable, non-exclusive, non-transferable and limited license to use the Services for your internal business or personal purposes in accordance with the service capacity of your account.

Any rights not expressly granted herein are reserved. No license or right is granted to use any trademark of Seencel or of third parties in connection with the Services.

4. Your Content

You are solely responsible for all content that you upload to the Services (“Your Content”), including but not limited to:

  • Project and task data
  • Financial information and budgets
  • Material and supplier records
  • Contact and client data
  • Documents and attachments
  • Labor records
  • Contracts and subcontracts
  • Team communications

By posting Your Content on the Services, you grant Seencel a worldwide, non-exclusive, royalty-free license to use, copy, modify, reproduce, store and process Your Content solely as necessary to provide the Services and to protect the Services against fraud, malware and security threats.

5. Plans and Subscriptions

Free Plan

We offer a free plan at our sole discretion. We may change the terms of the free plan or discontinue it at any time. We reserve the right to disable or delete any project on the free plan with or without prior notice.

Paid Plans

Paid subscriptions renew automatically for successive periods equal to the initial period, unless you cancel before the renewal date.

Right of Withdrawal: You may request a full refund within the first 7 days from the activation of your subscription, provided that there has been no significant use of the plan. See Section 17 for more details.

6. Acceptable Use

Your use of the Services must comply with our acceptable use policies. You agree not to use the Services to:

  • Engage in illegal, fraudulent or deceptive activities
  • Infringe the intellectual property rights of third parties
  • Transmit malware, viruses or malicious code
  • Harass, threaten or intimidate other users
  • Interfere with the normal operation of the Services
  • Attempt to gain unauthorized access to systems or data
  • Collect data from other users without their consent
  • Send spam or unsolicited communications

Seencel may monitor the use of the Services using tools that detect patterns of abuse, and may prohibit any use that it deems to violate these policies.

7. Academy and Courses

Seencel may offer educational courses and training content through the Seencel Academy (“Courses”). By purchasing access to a Course:

Access and Duration

Access to Courses is subject to the duration specified at the time of purchase. Access may be limited in time depending on the type of course purchased.

Intellectual Property

All Course content is the property of Seencel. You may not copy, distribute, modify or create derivative works from the content without authorization.

Course Refunds: You may request a refund within the first 48 hours from purchase, provided that your progress in the course is less than 15%. Once that threshold is exceeded, the purchase is considered final. See Section 17 for the full process.

8. Security and Compliance

You must configure Your Content so that its transmission, storage or use does not expose personal data without the appropriate consent under applicable law.

  • Seencel performs regular backups, but you must also maintain your own backups
  • If you identify any actual or suspected security incident, you must report it immediately to contacto@seencel.com
  • Seencel will not be liable for unauthorized access attributable to incorrect configurations on your part

9. Data Protection

Data Location

Your data is stored on secure servers located in AWS sa-east-1 (São Paulo, Brazil), providing low latency for users in South America. Which personal data we process, with which providers, and how to exercise your rights are described in the Privacy Policy.

Use of Your Data

You retain all rights to Your Data. Seencel may use and disclose Your Data only to the extent necessary to provide the Services and for security purposes. We will not sell, disclose or share Your Data with third parties for any other purposes.

Aggregated Data

Seencel may collect and analyze anonymous, aggregated data related to the use and performance of the Services in order to improve our products and services.

10. Use Restrictions

You may not, directly or indirectly:

  • Sublicense, resell, rent, lease, transfer or commercially exploit the Services to third parties
  • Reverse engineer, decompile or attempt to discover the source code of the Services
  • Modify or create derivative works based on the Services
  • Remove or alter Seencel’s proprietary rights notices
  • Violate any applicable law or regulation in connection with the use of the Services
  • Use the Services for the benefit of third parties without authorization

11. Support

Subject to the terms of this Agreement, Seencel may provide commercially reasonable remote technical support services during normal business hours. The level of support may vary depending on the subscription plan.

12. Electronic Communications

By using the Services, you consent to receive electronic communications from Seencel. These may include:

  • Notices about applicable fees and charges
  • Transactional information related to the Services
  • Notifications about updates to the Services
  • Alerts that require a response or action

Your email address must be kept up to date and linked to an active user at all times.

13. Representations and Warranties

You represent and warrant that:

  • You own Your Content or have obtained all necessary permissions
  • Your Content does not infringe the intellectual property rights of third parties
  • Your Content is not defamatory, obscene, illegal, threatening or offensive
  • You will use the Services only in compliance with applicable laws

14. Indemnification

You will indemnify and hold Seencel harmless against any claim, action or demand, including reasonable legal fees, arising from:

  • Your breach of this Agreement
  • Any infringement claim related to Your Content
  • Your access to, use or misuse of the Services

15. Confidentiality and Intellectual Property

Seencel’s Property

Seencel retains all rights to the Services, including improvements, modifications and all related intellectual property.

Feedback

Any suggestions that you provide about the Services may be used by Seencel without compensation or obligation to you.

16. Payments

Payments are processed through secure payment providers (Mercado Pago, PayPal) or by bank transfer, in the currency specified at the time of purchase.

  • You will be charged automatically according to the selected billing cycle
  • You represent that all payment information provided is true and accurate
  • You must update your payment information if there are any changes
  • If payment cannot be processed, we may suspend or terminate your access
  • Seencel may change prices with prior notice; changes apply from the next period

17. Refund Policy and Right of Withdrawal

As a commitment to transparency, Seencel offers the following refund terms, without prejudice to the rights granted to you by the consumer protection law of your country (for example, the right to cancel or withdraw from a distance contract, where applicable):

Subscriptions (Pro, Business)

  • Full refund within the first 7 days from activation
  • Condition: there has been no significant use of the plan (creation of projects, members, data)
  • After 7 days: no refund, but you may cancel effective from the next period

Courses (Academy)

  • Full refund within the first 48 hours from purchase
  • Condition: your progress in the course is less than 15%
  • Once 15% progress or 48 hours have been exceeded, the purchase is considered final

Request Process

  1. Send an email to contacto@seencel.com with the subject “Refund Request”
  2. Include your registration email and the reason for your request
  3. We will process your request within a maximum of 5 business days
  4. The refund will be made through the same payment method used for the purchase

Important note: By completing a purchase, you agree that Seencel will provide you with immediate access to the service. If you expressly waive the withdrawal period at the time of purchase, the periods indicated above will apply as Seencel’s commercial policy.

18. Term and Termination

This Agreement will take effect upon your acceptance and will continue for as long as you use the Services.

Termination by You

You may cancel your subscription or request the closure of your account at any time by writing to contacto@seencel.com. The cancellation will take effect at the start of the next period.

Termination by Seencel

We may terminate or suspend your account immediately if you breach this Agreement, with 10 days’ notice for curable breaches (2 days for non-payment).

Effect of Termination: All of Your Content may be permanently deleted after the termination of your account. You must export your data before canceling.

19. Disclaimer of Warranties and Limitation of Liability

THE SERVICES ARE PROVIDED “AS IS” AND SEENCEL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

SEENCEL WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS OR REVENUE.

The foregoing limitations apply to the maximum extent permitted by applicable law. Some jurisdictions do not allow the exclusion of certain warranties, so some limitations may not apply to you.

20. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the Argentine Republic. If you contract as a consumer, you also retain the rights granted to you by the mandatory consumer protection rules of your country of residence, and you may bring any actions that those rules allow before the courts of your domicile.

Dispute Resolution

Any dispute arising out of or in connection with this Agreement will first be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, either party may initiate legal proceedings before the ordinary courts of the Autonomous City of Buenos Aires, unless the applicable consumer protection law allows you to do so before the courts of your domicile.

21. General Provisions

  • Amendments: Seencel may modify this Agreement by notifying you by email or through a notice on the website
  • Severability: If any provision is held invalid, the remaining provisions will remain in effect
  • Assignment: You may not assign this Agreement without Seencel’s prior consent
  • Entire Agreement: This Agreement constitutes the entire understanding between the parties
  • Waiver: Failure to exercise any right does not constitute a waiver of that right
  • Force Majeure: Seencel will not be liable for delays caused by events beyond its reasonable control

Have Questions?

If you have any questions about these Terms of Service, please do not hesitate to contact us.

contacto@seencel.com

We will respond to your inquiry within 48 business hours.