Question 1

Can I switch plans at any time?

Accepted Answer

Yes, you can upgrade to a higher plan at any time. When you do, automatic proration is applied: you only pay the proportional difference for the remaining time in your current cycle. The change is applied immediately and you don't lose any data or access. If you need to move to a lower plan, contact us and we'll help you with the process.

Question 2

What payment methods do you accept?

Accepted Answer

We accept payments through MercadoPago (credit cards, debit cards, and account balance) and PayPal for international payments. We also offer the option of bank transfer. All payments are processed securely and encrypted.

Question 3

What happens to my data if I cancel?

Accepted Answer

When moving to the Free plan, you keep access to your data but with the limitations of the free plan. Your projects, contacts, and records remain stored. If you decide to return to a paid plan in the future, all your information will be available just as you left it.

Question 4

How does the billing cycle work?

Accepted Answer

We offer monthly and annual billing. The annual plan includes a 20% discount compared to the monthly price. Your subscription is activated from the moment of payment and renews manually at the end of each cycle. You will receive a notification before expiration so you can renew.

Question 5

How do members and roles work?

Accepted Answer

Free and Pro are for one person; Pro also adds one external advisor. Business includes 2 people and you can add as many as you need, each one separately. In Business you assign roles with specific permissions (Admin, Member, etc.) to control what each person can do in your organization.

Question 6

Do you have solutions for large companies?

Accepted Answer

Yes, we offer customized solutions for organizations with special needs. This includes training for your team, priority support, and configurations adapted to your operation. It's ideal for construction companies or developers managing multiple projects simultaneously. For more information, contact our team.

Tu plan, a tu medida

Frequently Asked Questions